Hi, I'm Gaurav

Senior Product Designer at ServiceNow, currently shaping Employee Slate — an AI-native employee experience product. I've spent 9+ years turning complex enterprise systems into intuitive product experiences.

Resume

Selected Work

ServiceNowEmployee SlateAdmin Setup

Branding & Theming — Turning setup into a self-serve experience

Owned Branding & Theming end-to-end — from a fragmented, CSS-dependent setup to a guided model that scaled from one brand to many.

13d → 1davg. setup time
22early-adopter customers
Branding & Theming — Configure Employee Slate console with live theme preview
ServiceNowAI-nativeEmployee Experience

Employee Slate — Reimagining how employees manage work

Owned Tasks & Requests end-to-end, introducing AI prioritization, summaries, and inline actions.

+8 pptask completion
+27 ppdirect action rate
Employee Slate Tasks and requests, browser and mobile view
ADPWorkforce NowPerformance Management

Making reviews easier to set up, track, and manage

Led the end-to-end redesign of Performance Management, simplifying review setup, cycle tracking, and individual review workflows.

98%client retention
3,000+Next Gen clients launched
ADP Performance Management — Review Cycles landing page and Focal Point Review detail view
View more on Behance ↗

About me

Gaurav Agarwal

Gaurav Agarwal

9+ years of experience

Based out of Hyderabad, India

agaurav95@gmail.com

“I'm excited by what AI makes possible—but I believe great products will always be shaped by the taste and judgment behind every decision.”

I've always been drawn to problems that don't have obvious answers. The more complex the system, the more rewarding it is to uncover clarity, simplify decisions, and create experiences that feel intuitive for the people using them.

Today, I'm equally fascinated by the possibilities AI brings—not as a replacement for good design, but as a tool to create products that feel more intuitive, more personal, and genuinely helpful.

Outside of design, I enjoy traveling, exploring new places, and spending quality time with family and friends. I'm also someone who loves staying curious—whether that's discovering new ideas, experimenting with emerging AI, or finding inspiration beyond the world of design.

Let's build something worth using.

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